Question 1

What payments do you accept?

Accepted Answer

We accept all forms of payment through SQUARE and we also accept EMT payments as well as CASH in-person sales.

Question 2

Do you provide custom pieces?

Accepted Answer

Yes. In fact we encourage our customers to challenge us to custom orders!

Question 3

Do you offer pre-orders?

Accepted Answer

No, anything we make is one-of-a-kind and no two are alike.

Question 4

Do you charge a fee for delivery?

Accepted Answer

Yes, Anything within 10 km is free delivery to your door. Delivery starts at $20.

Question 5

How much is shipping?

Accepted Answer

Every piece is uniquely different, shapes and sizes differ. Anything we can fit in a postage box within Canada is between $25-$40 (sizes vary). Anything over and beyond that is  on piece-by-piece basis. Anything shipped out, will have a tracking number attached.

Question 6

Can we pick up our piece(s)?

Accepted Answer

Yes, between the hours of 12 pm - 2pm & 4pm - 6pm Monday & Friday, pick-up is available. Please contact us via message, email, or text before picking up any item(s) as we work from home.

Question 7

How do your hours work?

Accepted Answer

We're open everyday 10 am -5 pm. Every month we have set days off, and we post them on our social media pages as well as our website to keep you up-to-date.

Question 8

How much does it cost for custom pieces?

Accepted Answer

Custom pieces are on a piece-by-piece basis.

Framed pieces are slightly different, because there is only enough space for a specific thing, so it goes based on the size of the frame and time. Frames start at $30 (8x8in.).

Custom Driftwood pieces are different. These pieces differ in size and shape and it all depends on what you're looking for. The average size starts at $40 (4x10 in.) , while bigger pieces such as Murals (10x10 in.) starts at $60.

Question 9

Do you use authentic sea glass?

Accepted Answer

Yes. All of our trinkets and finds are all found and tumbled by the sea. We do have a line of Recycled Pieces, however, these are only sold for charity purposes and they are labeled as such and you notice a significant difference between the two product lines.

Question 10

Do you use anything other than beach finds.

Accepted Answer

We do scattered times, however that is mainly glue or little materials we need to hold something in place. Sand we tend to not use from the beach as it isn't easy to clean. However, if you would like something specific added to a custom piece (i.e. sand from a vacation/honeymoon...shells from a special trip you took...etc.) we'd be happy to incorporate those into your custom pieces as well for that special touch.

Question 11

Do you gift wrap your pieces?

Accepted Answer

No. Not at the moment, but we will be in the future.

FAQ